Privacy Policy
Privacy Policy
For purposes of this policy, references to “we,” “our,” and “us” mean TRANSYLVANIA 4X4 EXPERIENCE SRL, a company registered in Romania (Mureș, Târgu Mureș, Str. Depozitelor 24, Cod 540240, Registration No. J2026036981001, EUID: ROONRC.J2026036981001, VAT/CUI: 54841207).
TRANSYLVANIA 4X4 EXPERIENCE SRL owns and operates the website www.transylvania4x4experience.com. Our site provides a wide range of information to our Site’s visitors. Like many websites, we collect information from our visitors, including personally identifiable information, such as your full name, e-mail address, contact address, phone number, details of your own 4x4 vehicle or operational data related to our own fleet vehicles assigned to you during the journey, details of any group or crew members you are travelling with that you tell us about, and other information that you may provide to us, as well as non-personally identifiable information (e.g., aggregate statistics about what parts of our Site are most popular).
We deal with customers and participants via our website, email, over the phone, face-to-face, via instant messaging platforms (such as WhatsApp), and via social media. We collect information about your travel and expedition arrangements such as booking numbers, and any special dietary or logistical requirements you may request for the premium dining experiences.
Before using this site or communicating with us – and particularly before providing personally identifiable information to us – you should read this entire policy. Use of this site or communicating with us constitutes your agreement to the terms of this policy.
Scope of policy
Please be aware that this policy applies to information that we process about you. It does not apply to information that you provide via any other websites.
Within our site, you may see links or references to other websites that are not covered by this policy. We provide these references and links for your convenience; they should not be construed as an endorsement of such sites.
If you make an enquiry or a booking for our expeditions and competitions, we will share your relevant information with carefully selected third parties who fulfill your premium travel requirements. This includes hospitality partners, historic estates, and destination management vendors for operational purposes.
Important Note on Accommodations & Formats: Depending on the specific tour or competition format you choose, boutique luxury accommodations and vehicle usage may either be:
- Fully included in the package price and managed directly by our company, OR
- Coordinated by our team but booked and charged separately to the participant.
Your data required for room reservations and logistics will always be handled securely and shared only with the respective premium providers to fulfill your specific itinerary requirements.
How we collect your information
1. Active information collection
This site collects information from its visitors when you actively fill it in and send it to us, such as by completing a registration or inquiry form for our experiences, subscribing to our updates, or sending us a message via email or WhatsApp. Active information collection can include both personally identifiable information (e.g., your full name, phone number, or details unique to your crew/vehicle) and non-personally identifiable information.
2. Passive information collection
We may use special technologies to passively collect information while you are visiting our website (that is, you do not actively provide this information).
- Cookies: This site uses session cookies so that you do not have to fill in the same information from page to page. If you elect not to receive cookies, you may be able to view some, but not all, of the content on this Site.
- Internet Protocol (IP) Addresses: IP addresses allow us to identify problems with our servers, prepare aggregate demographic information, and improve the overall functions and design of this site.
3. Information about other people
If you provide information to us about any person other than yourself—such as crew members, co-drivers, or people you are inquiring or making a booking on behalf of—you must ensure that they understand how their information will be used and that they have given their explicit permission for you to disclose it to us.
Sensitive personal data
Our policy is not to ask for any sensitive personal data from you (such as racial or ethnic origin, political opinions, religious beliefs, or sexual life). However, our premium hospitality service providers and third parties fulfilling your expedition arrangements may require certain health-related or dietary data to provide services you have requested (for example, severe food allergies for our gourmet lunches/dinners, or specific physical accessibility requirements).
Providing this data means you have given your explicit consent for us and our outsourced premium service providers to use that information solely for the safety and operational execution of your journey.
What do we do with your information
The personally identifiable information we process about you and your crew will be used in the following ways:
- To respond to your requests and manage our events It will be accessed by our staff and trusted hospitality/logistics partners to fulfill your expedition bookings (e.g., private dining arrangements at secret historic estates, vehicle assignment, technical trail support, and custom logistics).
- To send you updates and exclusive offers: We will send you communications if you have opted in, or if you have previously requested a quote or joined our events. You can unsubscribe at any time.
- To personalize your premium experience: We may profile your profile data to tailor future high-end travel recommendations that match your premium lifestyle preferences. If you do not want us to profile your information, please contact our team.
We reserve the right to disclose personal information as necessary to comply with applicable Romanian and European laws, regulations, legal processes, and law enforcement inquiries.
Unsubscribing & Information access
Should you wish to unsubscribe from our marketing communications, you may opt out by clicking on the 'unsubscribe' button at the bottom of any of our digital newsletters or by emailing us directly at info@transylvania4x4experience.com with "Unsubscribe" in the subject line.
You have the right to look at, correct, or delete the personal information we hold about you. To make a request, please contact our team via email. We may require verification details to ensure you are authorized to view or modify the requested data.
Changes to this policy
We reserve the right to change this Privacy Policy at any time to reflect our current business practices or new data protection legislation (such as GDPR regulations). If we change the policy, the updated version will be posted here along with its revision date.
Last reviewed: 2026-06-03